Terms & Conditions
1. Introduction
Welcome to Tracking Monkey Security Solutions. By accessing our website, purchasing our dash cams or GPS products, or using our services, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please do not use our website or services.
2. Definitions
"Company," "We," "Us," "Our" refers to Tracking Monkey Security Solutions.
"User," "You," "Client" refers to the person or entity visiting the website or purchasing products.
"Products" refers to physical hardware (Dash Cams, GPS Trackers, Accessories) and associated software licenses sold on this site.
3. Legal Use of Tracking Devices
Important: By purchasing a GPS tracking device or dash cam from Tracking Monkey, you agree to use the product in full compliance with all applicable local, state, and national laws.
You acknowledge that you are the owner of the vehicle/asset being tracked, or you have obtained express consent from the owner/driver.
Tracking Monkey Security Solutions is not liable for any illegal use of our hardware, including but not limited to unauthorized stalking, surveillance, or invasion of privacy.
4. Products and Services
Descriptions: We strive to display the colors, features, and specifications of our products as accurately as possible. However, we do not guarantee that your screen's display of any color will be accurate.
Availability: All products are subject to availability. We reserve the right to limit the quantity of products we supply or discontinue any product at any time.
Software: Some products require the use of third-party software or a subscription for tracking features. Use of such software is subject to its own End User License Agreement (EULA).
5. Orders and Payment
Pricing: Prices for our products are subject to change without notice.
Order Acceptance: We reserve the right to refuse any order you place with us. In the event that we make a change to or cancel an order, we may attempt to notify you via the email provided.
Taxes: You are responsible for any applicable sales tax, VAT, or import duties associated with your order.
6. Shipping and Delivery
Estimates: Shipping times displayed on the website are estimates only and are not guaranteed.
Risk of Loss: All items purchased from Tracking Monkey are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier.
7. Returns and Refunds
Please refer to our separate [Refund Policy Page] for detailed information on returns, warranties, and exchanges.
Generally, hardware must be returned in original condition within [Insert Number, e.g., 14] days.
Software subscriptions are non-refundable once activated.
8. Intellectual Property
The content on this website, including but not limited to the "Tracking Monkey" name, the monkey logo, text, graphics, and code, is the property of Tracking Monkey Security Solutions and is protected by copyright and trademark laws. You may not reproduce or use our branding without express written permission.
9. Limitation of Liability
To the fullest extent permitted by law, Tracking Monkey Security Solutions shall not be liable for any indirect, incidental, special, or consequential damages resulting from:
The use or inability to use our products.
Errors or inaccuracies in tracking data (GPS signals can be affected by environment/weather).
Any unauthorized access to or use of our secure servers.
10. User Account
If you create an account on our website, you are responsible for maintaining the security of your password and you are fully responsible for all activities that occur under your account.
11. Governing Law
These Terms shall be governed and construed in accordance with the laws of [Insert Jurisdiction, e.g., Gujarat, India], without regard to its conflict of law provisions.
12. Changes to Terms
We reserve the right to update or replace these Terms and Conditions at any time. It is your responsibility to check this page periodically for changes.
Contact Us
If you have any questions about these Terms, please contact us at:
Email: trackingmonkeyweb@gmail.com
Phone: +91-9423324252
Address: Office No. 10 Shubhalaxmi Complex Dhankawadi Dist. Pune Maharashtra India 411046